Privacy Policy

1. Introduction

GharAssist respects the privacy of its users and is committed to protecting the information provided while using our platform.

This Privacy Policy explains what information GharAssist may collect, how it may be used and how users can contact us regarding privacy-related questions.

2. Information We Collect

Depending on how you use GharAssist, we may collect information that you provide while using our website and services.

• Name
• Email address
• Phone number
• Service and booking details
• Service location or address provided for a booking
• Messages or information submitted through our contact forms

3. Account Information

When you create a GharAssist account, information such as your name, email address, phone number and password is provided to create and manage your account.

Passwords are intended to be protected and should not be shared with other people.

4. Booking Information

When you request a home service, we may collect information required to process and manage the booking.

This may include the selected service, customer details, contact information, service location, requested date and booking status.

5. How We Use Information

Information provided to GharAssist may be used for purposes including:

• Creating and managing user accounts
• Processing and managing service bookings
• Communicating with users regarding their requests or bookings
• Responding to customer enquiries
• Improving the GharAssist platform and services

6. Information Security

GharAssist takes reasonable measures to protect user information from unauthorized access, alteration or misuse.

However, no internet-based system can be guaranteed to be completely secure.

7. Sharing of Information

GharAssist does not intend to sell users' personal information.

Information may be used or shared where necessary to provide requested services, communicate with users, operate the platform, or comply with applicable legal requirements.

8. Data Retention

Information may be retained for as long as it is reasonably required to provide services, maintain account and booking records, resolve enquiries, or meet applicable requirements.

9. User Responsibility

Users should provide accurate information while using GharAssist and should take reasonable steps to protect their account credentials.

Users should avoid sharing passwords or other account credentials with unauthorized persons.

10. Third-Party Links

The GharAssist website may contain links to external websites or services.

GharAssist is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those websites before providing personal information.

11. Changes to This Privacy Policy

GharAssist may update this Privacy Policy from time to time as the platform, services or applicable requirements change.

The updated policy will be published on this page along with the revised date.

12. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy, please contact GharAssist.