Terms & Conditions

1. Introduction

Welcome to GharAssist. GharAssist is a home service booking platform that helps customers connect with service professionals for home maintenance and repair services.

By accessing or using the GharAssist website and services, you agree to comply with these Terms & Conditions.

2. Use of GharAssist

GharAssist is intended to help users discover and book home services such as AC services, plumbing, electrical work and cleaning services.

Users are expected to provide accurate information while using the platform and must use the platform only for lawful purposes.

3. User Account

Some features of GharAssist may require users to create an account.

Users are responsible for providing correct information and maintaining the confidentiality of their account credentials.

Users should immediately contact GharAssist if they believe that their account has been accessed without authorization.

4. Service Booking

Customers can request home services through the GharAssist platform by providing the required booking details.

A booking request does not necessarily guarantee immediate service. Service availability may depend on the availability of suitable service professionals.

Customers should provide accurate contact, address and service information when making a booking.

5. Service Providers

GharAssist may connect customers with service professionals who provide the requested services.

Service professionals are expected to provide services in a professional and responsible manner.

Service details, availability and completion may vary depending on the nature of the requested service.

6. Pricing and Payments

Service charges may depend on the type of service, work required, materials used and other applicable factors.

The applicable service price or estimated price will be communicated to the customer where applicable.

Users are responsible for making payments for services they request through the available payment methods.

7. Cancellation and Rescheduling

Customers may request cancellation or rescheduling of a booking where such options are available.

Cancellation or rescheduling may be subject to the status of the booking and applicable service conditions.

8. User Responsibilities

Users agree to use GharAssist responsibly and provide truthful and accurate information.

Users must not misuse the platform, provide fraudulent information, interfere with the operation of the platform or use the platform for unlawful activities.

9. Limitation of Liability

GharAssist aims to provide a reliable platform for connecting customers with home service professionals.

However, service outcomes may depend on factors including the nature of the work, materials, property conditions and actions of the service professional.

Users should contact GharAssist regarding any booking-related concerns or service issues.

10. Changes to These Terms

GharAssist may update these Terms & Conditions from time to time to reflect changes to the platform, services or applicable requirements.

Updated terms will be published on this page with the revised date.

11. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, you can contact us.